Due-soon nudge
Use before the due date for customers who usually appreciate a clean reminder.
Use this as the first human-approved version of an invoice follow-up workflow. The goal is not to sound aggressive. The goal is to keep polite payment follow-up out of the owner’s memory and in a measurable queue.
Use before the due date for customers who usually appreciate a clean reminder.
Use 1–3 business days after due date.
Use when someone already gave a payment date.
Use after the first reminder gets no reply.
What the internal queue should show before any stronger action.
Open invoices, due dates, amount, customer, last touch, promised payment date, and project status land in one daily queue.
Sort by amount, days overdue, customer relationship, and whether the customer already made a payment promise.
Create the right reminder draft from approved language. Keep all sends human-reviewed until the owner approves the policy.
Track reminder lag, recovered cash, repeat late payers, and where AR slips from normal follow-up into owner escalation.
No legal threats, discounts, or account changes without human review. This is a polite operational queue, not collections advice.
The $27 Operator Quickstart helps you install one human-reviewed workflow. The $499 Revenue Leak Audit maps your real invoice follow-up process into a ranked build queue with the first automation spec.